Service: our global strength
Do you need support with your transition process? Require an expert to carry out inspections and maintenance? Are you in need of spare parts or looking for assistance to solve a technical malfunction? Our service team works globally and is the driving force behind Ventilex.
How we go that extra mile
With our expert service engineers, we help customers worldwide each and every day. Our goal is to keep your business up and running while making sure your installation and controls are kept precisely on track.
Call us and we will go through your existing inconvenience. We will check if we are able to assist you remotely. If that’s not the case, we will be traveling towards you right away. Is your business located in Africa for instance? No problem; we wiil make sure to catch the first flight and will be at your assistance within a matter of hours.
According to our customers, our Ventilex Service stands out in the following ways:
- Fast response time: globally within 24 hours. If possible, a Ventilex expert will be at your site within 24 hours, as well
- Excellent quality
- High-standing knowledge of our service engineers
It’s a Ventilex!
No downtime and longer life span
We reduce the downtime and extend the life span of your Ventilex equipment.
How? By training your staff to use our machines in the best possible way. We also carry out thorough inspections and schedule maintenance effectively to:
- Maximize productivity and efficiency
- Reduce operational and maintenance costs
- Detect defects to critical components at an early stage, to prevent costly downtime